Delivery Information
We are based in the United Kingdom but we ship worldwide!
Rather than hide the shipping cost in the price of the product we prefer to offer multiple shipping options to give you the choice of keeping costs as low as possible or to ensure you receive your sweet blading equipment as fast as we can. We use Parcelforce and Royal Mail to fulfil our deliveries, Parcelforce is the much quicker and reliable option especially international orders, which benefits from full tracking and usually convenient redelivery options. Royal Mail is the budget option, land based delivery and no international tracking but costs are very low.
See below for delivery time estimates for each region (not including customs processing). Please get in touch with us if you haven't received your package after the stated expected times below.
If you need to find out your precise delivery prices, add your items to the basket and set your delivery country in the shipping page. All the shipping options and costs are then displayed at checkout (you do not have to pay or enter any payment details).
UK Customers
We recommend Royal Mail for UK orders, it is reliable low cost and still fast fully tracked delivery, we would only recommend Parcelforce if you are desperate to get your gear asap or if the package is over 2kg.
Parcelforce should deliver your order within 1 to 2 working days (Mon-Fri) following collection by the courier but please allow up to 5 days. This is fully tracked and you will receive SMS or email notifications with delivery options via Parcelforce app.
Royal Mail should deliver your order within 2 to 4 working days (Mon-Fri) following collection by the courier but please allow up to 7 days. This is fully tracked and you will receive SMS or email notifications with delivery options via Royal Mail app.
US Customers
For US deliveries we highly recommend you use Parcelforce
Parcelforce should deliver your order within 4 to 6 working days (Mon-Fri) following collection by the courier but please allow up to 10 days. This is fully tracked and you will receive SMS or email notifications with delivery options via your local courier
Royal Mail should deliver your order within 10-14 working days (Mon-Fri) following collection by the courier but please allow up to 2 weeks. There is no tracking with this option.
You guys are fortunate and do not pay any import duties or tax on goods valued UNDER $800, which means you will not get charged anything by customs.
European (EU) Customers
For European deliveries we highly recommend you use Parcelforce
Parcelforce should deliver your order within 4 to 6 working days (Mon-Fri) following collection by the courier but please allow up to 10 days. This is fully tracked and you will receive SMS or email notifications with delivery options via your local courier
Royal Mail should deliver your order within 10-14 working days (Mon-Fri) following collection by the courier but please allow up to 2 weeks. There is no tracking with this option.
Customs
The key thing to be aware of is that for any export deliveries, parcels will pass through customs. This can effect delivery times depending on how efficient they are. You also need to be aware your local customs authority will make a judgement on whether any duties and taxes are applicable to the parcel, based on the information provided on the commercial invoice.
These charges are made up of:
- Import duty: % charge on the declared value, depending on the type of goods.
- Import VAT: VAT at the prevailing rate in the destination country applicable on the total value and duties.
Some countries will have no VAT or import duties to pay (USA for example has no import charges for goods valued under $800) but other counties customs will charge both an import duty and VAT.
We ship Delivery Duties Unpaid (DDU) and the recipient of the goods is responsible for paying any import VAT and customs duties. If your local customs indicates any import duties are to be paid, usually the courier will offer options for the recipient to pay import charges upon delivery but some counties the customs will send the bill to the customer to pay after delivery.
Check out our FAQ for EU import duties and taxes
Check out our FAQ for rest of world import duties and taxes